Your trust matters to us. This policy explains our data practices across the SellersSpark website, application, and related services.
We collect information you provide (such as account details and support requests) and data generated through your use of the Services (including device information, IP address, and usage analytics). When you connect Amazon, we access marketplace data necessary to provide insights.
We use your information to operate and improve SellersSpark, provide insights, support you, secure our platform, and comply with legal obligations. We may aggregate and de-identify data for analytics and product enhancement.
We share data with trusted vendors who help us deliver the Services (for example, hosting and analytics providers) under strict confidentiality. We may disclose information if required by law or to protect our rights. We never sell your personal data.
We implement technical and organisational measures to protect your information, including encryption in transit and at rest. Access is limited to authorised personnel who need it to perform their job duties.
You can access, update, or delete certain information via your account or by contacting us. You may opt out of marketing communications at any time.
We retain data as long as necessary to provide the Services and meet legal requirements. When data is no longer needed, we securely delete or anonymise it.
Where data moves across borders, we use appropriate safeguards such as standard contractual clauses and encryption to protect your information.
SellersSpark is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us to remove it.
We may update this policy periodically. Material changes will be communicated via email or in-product notifications.
For questions, submit the support request form (choose "Other") or write to SellersSpark Legal, 3rd Floor, MG Road, Bengaluru, Karnataka 560001, India.